As part of the project, we deliver a series of training programmes for public officials organised by the Public Administration Academy of the Ministry of Public Administration (MPA). The training sessions are conducted online and are designed to strengthen participants’ knowledge and competencies in the field of modern digital public services. Our training programme focuses on two key areas: digital accessibility and user experience.

The digital accessibility training introduces participants to the importance of ensuring that digital public services are accessible to all users. It provides an overview of the relevant legislation and standards governing digital accessibility, together with practical guidance on their implementation. The training also includes demonstrations of assistive technologies and showcases examples of both good and poor practice, enabling participants to gain a practical understanding of how to develop accessible digital solutions.

The second training module focuses on user experience (UX). Participants are introduced to the fundamental principles of designing effective user experiences, the key guidelines and best practices for developing digital services, and examples illustrating both successful and unsuccessful design approaches. The objective of the training is to promote a better understanding of users’ needs and to improve the quality and usability of digital public services. To date, more than 300 participants from various public administration bodies have successfully completed these training programmes.

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https://ua.gov.si/aktivnosti/?Tag=459

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